vCloud Support Australia
Worldwide Based I.T. Support & Help Desk
Let us show you a better way for your devices to be managed. Now with per user management, and up to 5 devices over different platforms, we make running your business much smoother.
The continuity of your business is at the forefront to vCloud. We ensure we have all your information data backed up and replicated off-site, like this we can bring you back online with minimal downtime.
Having the flexibility to work from anywhere, having access to all your information systems and data from where you are in the world, is our number one reason for making your business more productive.
A SD-WAN (Software Defined - Wide Area Network) network replaces a traditional network router, supporting aggregation, bonding private WAN and failover, and at a fraction of the cost.
Looking for cost-effective on-premise or cloud-based VoIP phone systems? This PBX solution is born and bred in the Cloud to give you the best functionality and with all the traditional features.
We deal directly with all the major wholesalers, meaning we research a cost-effective enterprise internet service for your business, not matter the size. Giving you the best price and service available.
Having a Hosted Exchange Server in one of our data centres, allows us to manage all your business' email requirements and complete it in minimal time. The Cloud, it’s exactly where email should be.
vCloud Hosting has the dedicated professional hosting solution for you. We want to provide you a hosting platform that you have complete control over… and one that doesnt break your budget.
Search engines drive customers to the products, services and/or solutions you advertise and promote on your company's website. Let our expert team help bring your company's SEO to speed.
Over 10 years of experience in managing, supporting and automating I.T services within the law industry, let us manage your Law Firm Management system too. Whether it be in the cloud or on premises.
Want to work with no limitations? Arrange a 30-minute discussion with one of our senior cloud network architects to talk about our ‘work from anywhere, on any device’ solutions and how they work.
Are you worried about your business interruption strategy? Do you need help in creating a solution? Let us come in and discuss and strategise our 99% fail-safe solution to gear your business to the next level.
It is important to stop spam before it reaches your email inbox. With our cloud based spam prevention solutions you will be able to safely scroll through your emails without worrying about what is or is not malicous emails.
Have you been at the mercy of ransomware? Do not let malicious hackers take over how you browse the internet. With our website inteligent threat protection you are safe knowing you can browse the internet safely and securely.
Email: info@vcloudgroup.net Phone: 1800 825 683
1800 825 683
help.desk@vcloudsupport.com
vcloudsupport
With managed services being the focus of our IT support business, having the best-managed services solution and global IT support network, that can assist with all your requirements, no matter the area of business or the location, became a critical part of vCloud’s future growth.
With our managed services, your computer network and infrastructure being our objective and prime focus, maintaining your information system is not only important to us but also at the forefront of our business.
As much as we are everything cloud computing, we acknowledge that being a leader in support services is equally as important. We provide support services to any business no matter the size or geographical location around the world.
Managed Services with vCloud Support is the price break you are looking for. We now support per user, not per device. This means you know you are covered if you are using a computer at the office, at home, a laptop, tablet, printer, IP phone or phone. Thats right fixed monthly cost per user.
Expanding our cloud solutions portfolio, by ensuring cloud computing works and runs anywhere on the globe, and in any datacentre. We continue to test new cloud platforms with the one intention that our solutions are bound to work in the cloud, with no geographical boundaries.
Now with clients worldwide, we have a 24/7 Global IT Support Network that can assist with your IT issues. Call in on any of our direct in-dials located closest to your region. Alternatively, you can email us, raise a support ticket or get on live chat from any of our websites.
With services below are used by a majority of our client who allow us to build them a customised cloud computing platform for their business.
These solutions are tailor built and give these clients a platform built specifically to their requirements. It gives them total freedom to work from anywhere and we show them how to utilise today’s technology to leverage the best way to access these platforms.
At vCloud Support, we take supporting you very seriously. Our goal is to get your issue resolved as quickly as possible and without the need to revisit your problem over and over again.
In fact, if we can fix your problem in under 5-minutes, it’s free, no charge .. we don’t even log a support ticket as some I.T. companies do.
Being an I.T. support services company means we need to keep up with the best way to get you to register your I.T. problems, to make it easy for both you and us to track.
As a software development company we developed this software to work on every platform with live real-time notifications.
When it comes to access and remote access software, we don’t believe in using a solution that is cheaper to run. We use the industry-leading software Teamviewer Corporate.
With Teamviewer, we can ensure we are connected to your device within seconds. That’s how we can fix some I.T. problems in under 5 minutes for free.
As much as most I.T. support provider now only supports managed services, we can still provide adhoc support changed by the hour with pre-paying for blocks of time upfront.
Click here, to make an appointment. Then one of our support engineers will then contact you for us to connect to your device and fix your IT issue.
With a global IT support network, access to support is even better than before. With support team spanning the globe in local timezone.
If we can log in and fix your IT issues in less than 5-minutes … It’s free. That’s right, not logged, no ticket logged, absolutely free no strings attached.
Our technical experts have years of experience covering 30+ years in I.T. We will work with your staff to maintain your businesses computer network.
Why pay per hour and device for IT support, with vCloud Support, we provide managed services … per-user, saving you potentially hundreds if not thousands.
Before we close a support ticket, we always follow up and make sure there are no outstanding issues and that your IT issue was resolved and successfully completed.
Even small businesses need enterprise solutions. This is what we do best at vCloud Support, we build cost-effective solutions .. no matter the size.
IT now has so many moving parts, we have the team and managers to ensure that all your IT issues are completed. Our managers meet with you monthly to ensure this.
vCloud is a no-handballing IT company. We support all systems internally, so we don’t need to hand off to another IT support company and wait for them to fix issues.
We try to keep our discussions very simple. We don’t talk in IT terminology. We understand not everyone gets IT systems, how we manage them, and the cloud.
+61 3 9132 4400
