IT Support
Maximising efficiency, Let us do IT Support and Managed Services for Your Business.
TAKING IT SUPPORT TO NEW LEVELS
With managed services being the focus of our IT support business, having the best-managed services solution and global IT support network, that can assist with all your requirements, no matter the area of business or the location, became a critical part of vCloud’s future growth.
With our managed services, your computer network and infrastructure being our objective and prime focus, maintaining your information system is not only important to us but also at the forefront of our business.
As much as we are everything cloud computing, we acknowledge that being a leader in support services is equally as important. We provide support services to any business no matter the size or geographical location around the world.
Managed Services with vCloud Support is the price break you are looking for. We now support per user, not per device. This means you know you are covered if you are using a computer at the office, at home, a laptop, tablet, printer, IP phone or phone.
Thats right fixed monthly cost per user.
Expanding our cloud solutions portfolio, by ensuring cloud computing works and runs anywhere on the globe, and in any datacentre. We continue to test new cloud platforms with the one intention that our solutions are bound to work in the cloud, with no geographical boundaries.
Now with clients worldwide, we have a 24/7 Global IT Support Network that can assist with your IT issues. Call in on any of our direct in-dials located closest to your region. Alternatively, you can email us, raise a support ticket or get on live chat from any of our websites.
OUR SUPPORT SERVICES
With services below are used by a majority of our client who allow us to build them a customised cloud computing platform for their business.
These solutions are tailor built and give these clients a platform built specifically to their requirements. It gives them total freedom to work from anywhere and we show them how to utilise today’s technology to leverage the best way to access these platforms.
HOW VCLOUD
DOES I.T. SUPPORT
At vCloud Support, we take supporting you very seriously. Our goal is to get your issue resolved as quickly as possible and without the need to revisit your problem over and over again.
In fact, if we can fix your problem in under 5-minutes, it’s free, no charge .. we don’t even log a support ticket as some I.T. companies do.
OUR DIFFERENT
SUPPORT PLATFORMS
Being an I.T. support services company means we need to keep up with the best way to get you to register your I.T. problems, to make it easy for both you and us to track.
As a software development company we developed this software to work on every platform with live real-time notifications.
REMOTE ACCESS
SUPPORT
When it comes to access and remote access software, we don’t believe in using a solution that is cheaper to run. We use the industry-leading software Teamviewer Corporate.
With Teamviewer, we can ensure we are connected to your device within seconds. That’s how we can fix some I.T. problems in under 5 minutes for free.
ADHOC
I.T. SUPPORT
As much as most I.T. support provider now only supports managed services, we can still provide adhoc support changed by the hour with pre-paying for blocks of time upfront.
Click here, to make an appointment. Then one of our support engineers will then contact you for us to connect to your device and fix your IT issue.
IT SUPPORT INCLUDES
24/7 Worldwide Support Team
With a global IT support network, access to support is even better than before. With support team spanning the globe in local timezone.
Fixed in Under 5-Minutes
If we can log in and fix your IT issues in less than 5-minutes … It’s free. That’s right, not logged, no ticket logged, absolutely free no strings attached.
Technical Experts
Our technical experts have years of experience covering 30+ years in I.T. We will work with your staff to maintain your businesses computer network.
Fixed Cost $$ IT Support
Why pay per hour and device for IT support, with vCloud Support, we provide managed services … per-user, saving you potentially hundreds if not thousands.
Follow Up On What We Do
Before we close a support ticket, we always follow up and make sure there are no outstanding issues and that your IT issue was resolved and successfully completed.
Great Pricing No Matter Size
Even small businesses need enterprise solutions. This is what we do best at vCloud Support, we build cost-effective solutions .. no matter the size.
Monthly IT Support Reviews
IT now has so many moving parts, we have the team and managers to ensure that all your IT issues are completed. Our managers meet with you monthly to ensure this.
No hand-balling
vCloud is a no-handballing IT company. We support all systems internally, so we don’t need to hand off to another IT support company and wait for them to fix issues.
Speaking IT In Your Language
We try to keep our discussions very simple. We don’t talk in IT terminology. We understand not everyone gets IT systems, how we manage them, and the cloud.
All a bit complicated?
Book a time to talk further.
Check and create an appointment time, for us to discuss with you our cloud solutions.
Need To Know More About Our
IT Support for Any Business ...
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