At vCloud Support, we offer a comprehensive suite of IT support services designed to meet the diverse needs of businesses in vCloud. Our team of dedicated experts, are committed to ensuring your technology operates seamlessly, allowing you to focus on what matters most—growing your business.
Explore our range of services below:
We pride ourselves on delivering exceptional IT support services that go beyond the ordinary. When you choose us as your IT partner, you benefit from a range of advantages that set us apart in the industry.
Our team comprises seasoned IT professionals with a wealth of experience. From troubleshooting to strategic planning, we bring a depth of expertise that ensures your business stays ahead in the ever-evolving tech landscape.
We believe in proactive IT support. Rather than simply resolving issues as they arise, our team anticipates potential challenges and implements preventative measures, minimizing downtime and optimizing your technology infrastructure.
Your time is valuable, and we understand the importance of swift resolution. Our support team is available around the clock, providing timely and responsive assistance whenever you need it.
We pride ourselves on delivering exceptional I.T. support services that go beyond the ordinary.
I.T. systems today, can be very complex, especially if you are running a business with mulitple computers and laptops. Even if you have a internal I.T. manager or office manager, most times you will still need outsource to a external I.T. company to manage some support issues.
When you choose us as your IT partner, you benefit from a range of advantages that set us apart in the industry. We have all the necessary tools to connect to your devices (computers, printers, IP phones, routers, firewalls, etc), so we can quickly manage and fix any I.T. support issue you may be experiencing.
We can deliver I.T. support in the following ways:
In today's interconnected world, many IT issues can be resolved efficiently through remote support. Our remote support services enable us to address software problems, configuration issues, and other challenges without the need for an on-site visit. This not only saves time but also allows for swift resolutions, minimizing disruptions to your business operations.
Our on-site support services are tailored to provide immediate assistance when a physical presence is required. Whether it's troubleshooting hardware malfunctions, installing new equipment, or addressing network issues, our skilled technicians are ready to respond promptly. We understand that some challenges demand hands-on attention, and our on-site support team is equipped to handle diverse IT issues on location.
In today's interconnected world, many IT issues can be resolved efficiently through remote support. Our remote support services enable us to address software problems, configuration issues, and other challenges without the need for an on-site visit. This not only saves time but also allows for swift resolutions, minimizing disruptions to your business operations.
Robert McKeown27/11/2023Testimonial for Trevor Mifsud Last week my computer suddenly stopped recognising the hard drive. This is my main work computer and contained a lot of required information. In a complete panic I messaged Trevor, who requested that I take the machine round to him immediately. In less than 3 hours he not only managed to restore the drive, but also setup and moved all my data to ONE DRIVE to prevent the situation occurring again. I really cannot thank him enough for doing this in the timeframe that he did and would certainly recommend him to anyone who has issues with their PC in the future. Anyone who is reliant on their computer for business should look at taking out one of his support packages. It could be the best insurance you have ever had. I have posted this onto Trevors Linkedin Profile and if any of you agree with this testimonial could I please ask you to go to the post and like / endorse it, so that he gets the maximum impact for the work he did for me.
Universal Osteopathy20/09/2023I was having nothing but bad luck with Google, they suspended my business account removing my Google Business listing from google searches for no reason at all. After constant messaging and getting nowhere with google automated bots, I reached out to Trevor, who instructed me to ask Google some very specific questions, and my online business account was restored and up and running again within days. Thank you, Trevor, you were a life saver!
Graham Don Paul15/09/2023Trevor and his team at vCloud helped me secure my windows desktop with Duo Security. Now, I can have peace of mind that every time my laptop is accessed, only I can authorise the access, because I need to allow connection from my mobile phone with DUO MFA. Thanks Trevor, highly recommended!
Daniel Nugent14/09/2023vCloud Support has been looking after my email and website, they have been great and very knowledgeable. Trevor and his development team, with their software/web development background, also put together our website. From walking through the design, implementation, and any modifications we needed, Trevor assisted from start to finish.
Ben Last14/09/2023In a galaxy not so far, far away, amidst the vastness of the IT cosmos, there exists a New Hope: VCloud Support, led by Jedi Master Trevor! As an MSP, I faced many an Imperial tech glitch and deadly tech asteroid fields Just when I felt the force fading, Trevor and his squad of tech padawans came to my aid with their expertise, fortifying my outposts, and equipping me with the droids and tools needed to serve my customers more efficiently Need assistance in the Ewok hours of the night? Fear not! VCloud's 24/7 support's presence is near. They'll have your IT woes fixed faster than the Millennium Falcon navigating the Kessel Run... May the force of VCloud be with you always!
Anna Pappas30/08/2023I have known Trevor for many years, having had him and his team at vCloud help me with various IT issues over that time. Trevor has been very helpful to me with setting up my Microsoft 365, OneDrive and cloud storage so that I am able to work remotely and have access to all my files and emails no matter where I am. Thank you Trevor and the team at vCloud Group.
Black Paw30/08/2023It was great working with Trevor and his team at vCloud Group on some of his client’s social media projects. Great team to work with, and very knowledgeable. Highly recommend vCloud Group for any IT task, they make it all look that easy.
Dolores Letran30/08/2023Thank you to the team at vCloud Group, they were very helpful with getting me two laptops for my girls who are studying VCE this year. Even though the school recommended a specific laptop, Trevor and his team were able to find a better laptop which was faster and cheaper then what the school was supplying. Thank you Trevor and vCloud for all your help ... I highly recommend vCloud if you are looking for IT equipment for education and children computing requirments.
Here are some testimonials from IT providers and MSPs who we have been working with.
Testimonial for Trevor Mifsud Last week my computer suddenly stopped recognising the hard drive. This is my main work computer and contained a lot of required information. In a complete panic I messaged Trevor, who requested that I take the machine round to him immediately. In less than 3 hours he not only managed to restore the drive, but also setup and moved all my data to ONE DRIVE to prevent the situation occurring again. I really cannot thank him enough for doing this in the timeframe that he did and would certainly recommend him to anyone who has issues with their PC in the future.
Anyone who is reliant on their computer for business should look at taking out one of his support packages. It could be the best insurance you have ever had.
I was having nothing but bad luck with Google, they suspended my business account removing my Google Business listing from google searches for no reason at all. After constant messaging and getting nowhere with google automated bots, I reached out to Trevor, who instructed me to ask Google some very specific questions, and my online business account was restored and up and running again within days.
Thank you, Trevor, you were a life saver!
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Trevor and his team at vCloud helped me secure my windows desktop with Duo Security.
Now, I can have peace of mind that every time my laptop is accessed, only I can authorise the access, because I need to allow connection from my mobile phone with DUO MFA.
Thanks Trevor, highly recommended!
vCloud Support has been looking after my email and website, they have been great and very knowledgeable.
Trevor and his development team, with their software/web development background, also put together our website. From walking through the design, implementation, and any modifications we needed, Trevor assisted from start to finish.
Thank you to the team at vCloud Group, they were very helpful with getting me two laptops for my girls who are studying VCE this year.
Even though the school recommended a specific laptop, Trevor and his team were able to find a better laptop which was faster and cheaper then what the school was supplying.
Thank you Trevor and vCloud for all your help ... I highly recommend vCloud if you are looking for IT equipment for education and children computing requirments.
I have known Trevor for many years, having had him and his team at vCloud help me with various IT issues over that time.
Trevor has been very helpful to me with setting up my Microsoft 365, OneDrive and cloud storage so that I am able to work remotely and have access to all my files and emails no matter where I am.
Thank you Trevor and the team at vCloud Group.
Thank you for all the hard work you have put into vCloud Support and insuring my data is backed up properly. I can now sleep at night knowing I will never have the problems I had in the past with IT issues.
It's been about 12 months now and I have not had to stay at work until hours of the morning, re-inputting data that has been lost by a technical trick-up. vCloud Support has put my mind at ease.
I would also like to personally thank the staff for providing an easy transition and for explaining all of the technical information in a way I could understand.
I would recommend the products and services of vCloud Support to any business that values their data and information.
We are an electric contracting company who specialise in voice, data, security, access control, and fibre networks.
I would like to thank the team at vCloud Support for putting my company at my fingertips. vCloud Support put my total network in the cloud, allowing me to have access to my network anywhere in the world from my tablet, my laptop and even my mobile phone.
My staff can enter their time sheets directly into my system online. What vCloud Support has done is taken the network to the next level. I now don’t need a bigger office any more, I can now hire people and just give them access to a virtual desktop and they are on their way.
When vCloud Support approached me and said that you can connect on literally any platform to your network in the cloud from anywhere in the world I didn’t believe them. But they were right.
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