Remote IT Support for Accounting & Tax Advisory Practices
Remote IT Support helps your accounting practice resolve suitable software, cloud application access and everyday device issues without waiting for an office visit. Our team initiates secure Remote IT Support sessions so staff can return to critical work with minimal downtime.
Permission-based assistance
Each Remote IT Support session starts with your participation and permission. Keep sensitive records closed unless they are needed to diagnose the issue.
Line-of-business software help
Assistance with email delivery, security permissions, user profiles and the operating environment required to access MYOB Practice Solutions, Xero Partner Practice, HandiSoft / Access.
A clear pathway for physical faults
If the issue requires hardware access, we explain the limitation of remote help and discuss an appropriate on-site next step.
On-Site IT Support for Accounting Practices
Experienced technicians dispatched to your office for physical hardware replacements, cabling, server room maintenance, and hands-on triage.
On-site IT support gives your accounting practice a practical local option when a physical issue is better resolved in person than through remote troubleshooting.
On-Site IT Support is a distinct option for agreed matters involving equipment, cabling, printers, workstations or an office setup needing physical attention.
Your application environment
Support for the devices, access and connectivity around your practice applications, with vendor escalation where appropriate.
- MYOB Practice Solutions
- Xero Partner Practice
- HandiSoft / Access
- BGL Corporate Solutions
- CCH iFirm
- Reckon Elite
Talk to our team
Request a quote · Request a discovery call · 1800 825 683
Discovery bookings are requests and remain subject to confirmation.