Remote IT Support for Real Estate & Property Agencies
Remote IT Support helps your real estate agency resolve suitable software, cloud application access and everyday device issues without waiting for an office visit. Our team initiates secure Remote IT Support sessions so staff can return to critical work with minimal downtime.
Permission-based assistance
Each Remote IT Support session starts with your participation and permission. Keep sensitive records closed unless they are needed to diagnose the issue.
Line-of-business software help
Assistance with email delivery, security permissions, user profiles and the operating environment required to access PropertyMe, Agentbox, Console Cloud.
A clear pathway for physical faults
If the issue requires hardware access, we explain the limitation of remote help and discuss an appropriate on-site next step.
On-Site IT Support for Real Estate Agencies
Experienced technicians dispatched to your office for physical hardware replacements, cabling, server room maintenance, and hands-on triage.
On-site IT support gives your real estate agency a practical local option when a physical issue is better resolved in person than through remote troubleshooting.
On-Site IT Support is a distinct complement where a physical workstation, cabling, premises or office change cannot be suitably assessed remotely.
Your application environment
Support for the devices, access and connectivity around your practice applications, with vendor escalation where appropriate.
- PropertyMe
- Agentbox
- Console Cloud
- VaultRE
- Rex Software
- DocuSign Real Estate
Talk to our team
Request a quote · Request a discovery call · 1800 825 683
Discovery bookings are requests and remain subject to confirmation.